Ameren natural gas customers will see a slight increase in their bills starting in February. The Illinois Commerce Commission has approved the company’s request to help strengthen natural gas delivery infrastructure and ensure pipeline safety and service reliability.
Ameren says the typical residential customer will see their natural gas bill increase by about $2.30.
Theresa Shaw is Senior Vice President of Regulatory Affairs and Financial Services for Ameren Illinois. She says the company is mindful of the economic challenges that some customers and communities are facing because of Covid-19, and will remain focused on providing safe and reliable services at rates that are fair and as low as possible.
Ameren Illinois has provided more than $9-million dollars in bill payment assistance to customers impacted by the Covid-19 pandemic. Additionally, flexible repayment plans are available to pay past due Ameren bills…and grants are available for customers who meet income requirements. Visit WarmNeighborsCoolFriends.org for a list of partner agencies, Ameren.com/Recovery, or call Ameren Illinois at 800-755-5000. Financial help for those who qualify is also available from the Illinois Low Income Home Energy Assistance Program (LIHEAP). Call 877-411-9276 or visit Families.com for more information.
Ameren’s moratorium on service disconnections runs until March 31st.
