THE FOLLOWING IS A VA ILLIANA HEALTH CARE RELEASE
DANVILLE, Ill. – Veterans Health Administration announces the launched the One Indiana Call Line as its newest patient advocacy resource for Indiana Veterans, Veteran Services Organizations, and Congressional offices.
The new centralized number will serve as a one-stop point of advocacy for Veterans’ concerns and facilitate improved collaboration and coordination with Indiana congressional offices and other community partners by identifying their constituents servicing Veteran Integrated Service Network (VISN). Veterans can call the One Indiana Call Line at: 1-844-IND-VETS (1-844-463-8387).
One Indiana Call Line seeks to provide Hoosier Veterans who may be enrolled in one of the state’s four VISNs with a seamless and consistent experience in managing concerns and reducing the time it takes to obtain resolution. Veterans in Indiana are enrolled in VISN 9, 10,12, or 15.
The One Indiana Call Line allows Veterans to use a central number to obtain patient advocacy services. Call coordinators can also assist Congressional teams with identifying the proper VISN that serves their constituency. One Indiana line aims to connect Indiana Veterans with and ensure their concerns are managed expeditiously.
The One Indiana Line will help with patient advocacy, concerns, and connecting stakeholders. The call center will not manage medical issues, appointments, benefits, or crises.
Any Veteran experiencing a crisis should contact the Veterans Crisis Line at 988, then press 1. To schedule an appointment at a VA Illiana location of care call 217-544-4444
About VA Illiana Health Care System
VA Illiana Health Care System provides services at 6 locations serving a 30-county area of central Illinois and west-central Indiana. Locations include the Danville VA Medical Center and 5 community-based outpatient clinics in Bloomington, Decatur, Mattoon, Peoria, and Springfield, Illinois. The VA Illiana Healthcare System is one of the leading health care systems serving Veterans in the VA Great Lakes Network. We’re an innovative care center within the Veterans Integrated Service Network 12 (VISN 12). VISN 12 includes medical centers and clinics in Wisconsin, Illinois, northwestern Indiana, and the Upper Peninsula of Michigan.
